Q:
What is System
Stability Monitoring?
A: It's monitoring of your computer's
performance, software and hardware behavior and security to prevent possible
crashes.
Our software monitors crucial
elements of your computer system and reports the problems.
As soon we notice the problem you
will be advised by email.
Q: What is System
Stability Status Report?
A: It is a report based on
different factors checked on a regular basis. Based on this report
you can take measures
to keep your computer in good
working condition.
Q: What is Error Logs
Check?
A: Your computer generates error logs
to help administrators identify and resolve hardware and software
problems.
Only trained technicians can identify
problems analyzing those logs. We will do that on regular basis for you.
Q: What is Windows
Updates Check?
A: We will check if your computer
has all required Windows OS (critical) security patches.
Q: What is Software &
Hardware Inventory Reporting?
A: Provides an up-to-date list of
your computer's hardware and software configuration.
We can create alerts based on inventory data and be notified of: hardware
changes, a newly installed applications,
or a specific application installed.
So you will know if somebody "accidentally" installed software
on your computer.
Q: What is Emergency
Remote
Support?
A:
In the
case of a computer problem you
can be connected to one of our
expert engineers, who can
troubleshoot the problem remotely.
Q: Can I stop
the troubleshooting session?
A: You always have overriding
control of your mouse and
keyboard and you can end your
session at any time.
Q: Can I unsubscribe?
A: Yes, anytime. To unsubscribe please click
here
Q: What after I
subscribed?
A:
We will contact you to arrange initial computer
assessment and provide with Service ID.
If your computer is protected
with Windows User ID and password we will need it for unattended system health monitoring.
If you choose to not provide us with that information you can still invite us to your
computer on scheduled appointment
but we can't get alerts if something goes wrong with
computer.
Q: I can't see
confirmation email in my Inbox?
A: You will receive almost instantly
payment confirmation from PayPal.
Email from AkasVirtual will
arrive in your Inbox later - when we process your subscription. Usually
one to two hours after subscription.
As well please check your
Junk, Spam or Bulk folder. If is there - put our email in address book.
Q: How To install
our software from provided link?
A: Click here for the guide
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